πŸ’¬ Help Centre

How Can We Help You?

Find answers below, or submit a ticket β€” we reply within 24–48 hours.

Frequently Asked Questions

Free accounts can build 3 resumes from scratch and perform 3 ATS conversions. Contact us via a support ticket to unlock more.
We accept PDF (.pdf), Microsoft Word (.doc and .docx) files, up to 5MB. The file must contain selectable text β€” not a scanned image.
Our AI analyses your resume across 5 dimensions: keyword density, formatting, action verbs, quantification, and completeness. Each is scored out of 100 and combined into an overall ATS score.
Every user gets a personal URL at atscvmaker.in/yourusername β€” an animated, shareable resume website. Enable it in My Profile.
Usernames cannot be changed after registration as they determine your profile URL. Choose carefully when signing up.
From your Dashboard, click PDF or Word next to any resume. The PDF opens a printable page β€” use your browser's Print β†’ Save as PDF option.
Update your job title and location in My Profile. Job recommendations use these details to find matching roles. More specific details give better results.
Yes. Your resume data is private unless you enable your public profile page. You can disable it anytime from My Profile.
πŸ”’

Sign In to Submit a Ticket

Create an account or sign in to access support.

πŸ“© Direct Contact

Developed and maintained by Brand It Loud

πŸ“ 53 Queensway, Taunton, Somerset, United Kingdom, TA1 4LD