💬 Help Centre
How Can We Help You?
Find answers to common questions below, or submit a ticket and we'll get back to you within 24–48 hours.
Frequently Asked Questions
Free accounts can build 3 resumes from scratch and perform 3 ATS conversions. You can contact us to unlock additional capacity.
We accept PDF (.pdf), Microsoft Word (.doc), and Word (.docx) files. Files must be under 5MB and contain selectable text (not scanned images).
Our Claude AI analyses your resume across 5 dimensions: keyword density, formatting, action verbs, quantification of achievements, and overall length/structure. Each is scored out of 100 and combined into an overall ATS score.
Every user gets a personal URL at atscvmaker.in/yourusername. When enabled, it shows your resume as a beautiful animated web page you can share with employers, on LinkedIn, or on Instagram.
Currently, usernames cannot be changed as they determine your profile URL. Please choose carefully when registering.
From your dashboard, click the PDF or Word buttons next to any resume. PDF files are formatted for printing, Word files are editable.
We use your job title and location (from your profile or latest resume) to fetch matching live jobs from the Adzuna jobs database, refreshed every 2 hours.
Yes. Your resume data is stored privately in your account. It is only made public if you explicitly enable your public profile page. You can disable your profile at any time.